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SMM

fader 08 / 10

smm one channel · one job

SMM — a profile people write from

Before people write to you, they open your Instagram. We run the page so it shows a living business, a clear offer and an easy way to get in touch — and we count the messages it brings, not the likes.

likes aren't leads.

Social pages rarely sell on their own. They either confirm a decision someone almost made after an ad or a referral — or quietly cancel it: an empty feed, a last post from a year ago, a message nobody answered.

THE PROBLEM

PEOPLE CHECK YOUR PAGE, NOT SCROLL IT.

Most people open a profile with one question: can I trust them, and how do I reach them? Reach and followers are signals. Messages are the result.

tick what sounds familiar — it travels into your message

More posts will not save a page that doesn't show how to buy.

how the signal travels

FROM PROFILE TO CONVERSATION.

A monthly cycle: plan, produce, answer, read the result in writing and adjust.

  1. input · your offer, your numbers, your market
  2. 01

    AUDIT

    Bio, pinned posts, highlights and how a person actually reaches you.

  3. 02

    PLAN

    Series and a monthly content plan built on buyer questions and season.

  4. 03

    PRODUCE

    Posts, carousels, reels and stories in your market's language.

  5. 04

    ANSWER

    Reply scripts for messages and comments; agreed who answers and how fast.

  6. 05

    REPORT

    Once a month: what brought messages, what we drop, what we try next.

  7. output · one number that moves, and a written reason why

when this fader — and when not

HONEST
SPEC SHEET.

Every channel does one job. This is the job, the moment it is the right move, and the moment we will talk you out of it. On its own, in a mix, or as part of full service — the fader is the same.

what it solves

A page that looks alive, explains the offer in your market's language and makes writing to you the obvious next step.

when it fits

People find you through ads, referrals or a map pin — and open your Instagram before they decide.

when not now

You expect followers to pay the bills next month. A page builds trust; demand this month comes from ads and search.

what’s included

  • Content plan & series
  • Reels, stories & carousels
  • Copy in your market's language
  • Replies & monthly report

pair it with

likes are applause. messages are business.

why grandma

WHAT WE CHECK BEFORE WE POST MORE.

Four checks keep the page about business, not about a busy feed.

If not, we fix the bio, pinned posts and highlights first — and only then add volume.

Messages, website visits, calls, bookings. Reach and likes stay in their own column.

We agree who replies to messages and comments, and how fast. Otherwise content collects attention that leads nowhere.

We have run pages in Ukrainian, English, German, Georgian and Spanish — written for the market, not translated into it.

questions before the start

THE QUESTIONS
WE HEAR MOST.

ask the awkward one.
that's usually the real one.

Can you guarantee a number of followers?

No. And we will not buy or inflate them: such followers hurt reach and never write. We promise regular work, an honest report and decisions based on what brings messages.

How is SMM different from Meta Ads?

Meta Ads buys the attention of the right people. SMM is the page they land on, which has to convince them. They work best together.

Who shoots photos and video?

We start from the material you have and give a clear brief for phone shooting. We edit reels and stories ourselves. An on-site shoot is discussed separately.

Which platforms?

Most often Instagram and Facebook; also TikTok and a company LinkedIn page. We pick the platform by where your buyer is, not by fashion.

What do you need to start?

Access to the accounts, your photos and videos, a list of services and prices, and a person who will answer messages.

IN DEPTH

SOCIAL MEDIA THAT LEADS TO MESSAGES.

What SMM is for

A social page is where people check you before they act. They arrive from an ad, a referral, a map pin or a search result and look for three things: is this business alive, is the offer clear, and how do I reach them. SMM is the work of making those three answers obvious every week.

What is inside

  • Audit: bio, pinned posts, highlights, links and the real path to a message or a booking.
  • Content plan: series built on buyer questions, objections and season — one month at a time.
  • Production: posts, carousels, reels and stories in your market’s language.
  • Replies: scripts for messages and comments, and an agreement on who answers and how fast.
  • Monthly report: messages, website visits, calls and bookings first; reach and likes in their own column.

Where we have done it

We have run pages for a premium car rental in Tbilisi (Instagram and TikTok in English and Georgian, daily stories for five months), German-language pages for construction and solar companies in Munich, Spanish-language reels for a renovation company in Spain — and GrandMa’s own Instagram. The paid side of the Tbilisi project is in the JoCar case.

Best when — and not when

Best when: people find you through Meta Ads, referrals or maps and open your profile before deciding; the offer is visual or local; someone can answer messages the same day.

Not when: you need enquiries this month and have no ads running — start with Google Ads or Meta Ads; or the buyer is a rare B2B role — that is LinkedIn outbound.

Start in writing

Send a written message with a link to your profile, what you sell and where, and who answers messages now.

write to us

Sound like
your task?

Send a link to your profile, what you sell and where, and who answers messages now. We will look and say in writing where to start — or plainly, if ads or a website should come first. Not sure this channel fits? Say so — finding the right one is our job.

No calls, no newsletter. A reply from a person, usually within one working day. Prefer chat? Telegram · hello@grandma.agency

GrandMa in an armchair, answering on her phone
A person from the team replies.

PREFER MESSAGING?

write where it's easier for you.

The same team, the same written answers, in the channel you already use. Usually within one working day.