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about us · a team, not a vendor · since 2014

Not “just an agency.” We’re GrandMa

We take a concrete marketing problem and explain the work in plain language: what we do, why, and how we’ll know it helped.

GrandMa sitting in a leather armchair with a coffee mug
OUR STORY

HOW IT ALL STARTED

It all started with a job at a company. There we saw processes we did not want to accept, and we understood that it could be done better.

A client often lacks not a report but a proper explanation and real care for their business. Work from payment to report is not enough for that.

At first it was typical freelancing. Recommendations kept growing, and so did requests for related services, and a team began to form. About 70% of the team came together more than 10 years ago and has worked together since, so we understand each other without long explanations.

When it became clear this needed a name, we chose one that reflects our approach: a grandmother brings warm, positive feelings to most people. That is how we became GrandMa Agency.

Years of work followed. We never chased the number of projects, but we value the people who stay with us. Our first client is still with us, all these years.

The Ferris wheel in a park in Kharkiv, Ukraine
It all began in Kharkiv, Ukraine. It will always be in our hearts, even though we are no longer close by.
THE GRANDMA STORY

THE CHAPTERS OF OUR STORY

Nine chapters that make up the GrandMa story.

GrandMa crosses out someone else’s layout on the wall and pins her own sketch next to it
A bakery owner introduces GrandMa to new people as she shakes hands
GrandMa carries one more chair to a table already crowded with the team
GrandMa takes notes with teammates at a marketing conference
GrandMa zips a suitcase in a flat with taped-up windows
GrandMa packs an order with the pet-shop owner while a dog watches
From a Prague café, GrandMa waves to the old team on a video call
GrandMa directs a film crew on a construction site with solar panels
GrandMa holds out a pen over a half-filled notebook
01 / 09
THE TEAM

PEOPLE BEHIND THE RESULTS.

These are the people you talk to and see. Depending on the task, a different person takes care of it, so you always know whom to turn to.

We do not hide behind a deck or a dashboard. We name the next decision, the person responsible and what will show whether it helped.

10+ behind the scenes a team that works in the background but keeps a finger on the pulse and watches over your project
HOW THE METHOD STARTED

A TEAM, NOTA VENDOR.

Busy is not the same as growing

GrandMa started with a simple observation: a full calendar, a deck or a long list of tasks does not prove that marketing is moving a business forward. The work has to begin with the concrete problem.

Channel follows the problem

We name what is blocked, agree on the evidence that can change the decision, assign an owner and make the next move visible. Five turning points on this page tell the origin story; the method stays the same whether the work is in Ukraine or elsewhere in Europe.

Accountability is part of the craft

We do not hide behind theatre, invented scale or vague promises. A useful partnership makes the reasoning legible, keeps the work in writing and is candid when a channel is not the answer.

Read why GrandMa, choose a fader on services, or inspect the public cases. When there is a problem worth untangling, write to us.

write to us

Got a problem
worth untangling?

No call needed. Tell us what hurts and what you want to change. We’ll reply in writing, usually within one working day - with concrete questions and a next step.

No calls, no newsletter. A reply from a person, usually within one working day. Prefer chat? Telegram · hello@grandma.agency

GrandMa in an armchair, answering on her phone
A person from the team replies.

PREFER MESSAGING?

write where it's easier for you.

The same team, the same written answers, in the channel you already use. Usually within one working day.