Sites & e-com where traffic doesn’t die quietly

An e-commerce web design agency is worth hiring when you need a site where people quickly understand the offer and can order or enquire without friction, while your team can update prices and copy on its own. We build company websites, online shops and landing pages on WordPress, OpenCart or custom code, depending on the job. A website does not bring customers by itself. Its job is to keep the people that ads, search and referrals send your way.

What a project includes

Every project goes through the same stages, even if the scope differs:

1. Discovery: what you sell, to whom, in which languages and what the visitor should do.
2. Structure: which pages are needed, what goes on each and how people move between them.
3. Copy and design: written in the buyer’s language, with prices or what prices depend on, and proof.
4. Build: forms, cart, checkout, error states and testing on a phone.
5. Launch: analytics, a technical base for search and an agreement on who changes what afterwards.

The last step is often skipped, and six months later nobody updates the site. One more thing to check with any provider before launch: whose name the domain, hosting and admin accounts are in. Our article Your contractor disappeared. What’s left of your website? explains why.

Bespoke and responsive by default

A bespoke web design agency should start from your offer, not a template. In practice that means a structure built around your services and a layout that works on a phone first, because that is where many visitors arrive from ads and social media. Every build is checked on a phone before launch.

For B2B companies the site usually needs service pages, case studies, contacts and, for several markets, language versions. B2B web design agencies are often judged on looks. The test that matters is whether a visitor from search understands within seconds if you fit and how to get in touch.

Online shops

A shop depends on catalogue structure, filters, product pages, the cart and a checkout without unnecessary fields. If the shop should get traffic from Google, plan the category structure together with SEO before the build; changing it after launch costs more.

For Ratner Beauty Store, a Ukrainian perfume decant shop, we defined the offer and shop logic, designed categories, product pages and the path to purchase, built and launched the site from zero, then set up analytics and expanded the catalogue. How the shop grew through search is in the Ratner Beauty case.

What it costs

We do not publish prices for custom sites, because a five-page site and a shop with a thousand products differ many times over. The price depends on the number and types of pages, languages, who provides copy and photos, the platform and integrations such as payment, delivery, CRM and stock. Scope and price are agreed in writing before the start.

When you do not need a new site

A full rebuild is not always the answer. If enquiries get lost because of one form, a slow page or an unclear price, a targeted fix does more for less. A new site makes sense when the old platform blocks important changes, the structure no longer matches what you sell, or there is no site yet. And without ads, search or referrals, even a good site stays empty.

Next step

Write to us through the contact page. Tell us what you sell, what a visitor should do on the site, which languages you need, whether it is a shop and roughly how many products it has, and who will maintain it after launch. If you already have a site, send the link and describe what gets in the way. We will reply in writing with a sensible scope, from a targeted fix to a new site.