the starting point
FIVE INBOXES. ZERO SINGLE VIEW.
Working mail for PILLAR, Betsa and GrandMa arrived in five separate accounts. Important threads mixed with lower-priority messages, and the next action depended on manual review. The team lacked one layer that turns incoming mail into priorities, tasks and regular summaries.
what we built
ONE TRIAGE LAYER FOR SHARED MAIL.
Klar sits above connected mailboxes as one operational layer: it classifies threads with AI, routes required actions into tasks and sends scheduled digests. People keep control of replies while the system carries the path from incoming mail to a structured next action.
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01
CONNECT
Five accounts across three companies in one triage workspace.
-
02
CLASSIFY
561 AI results applied to 426 threads from 615 messages.
-
03
TASK & DIGEST
91 tasks created; 148 digest sends between 13 Jun and 8 Jul 2026.
results
MEASURED THROUGHPUT.
615Messages triaged
426Threads processed
561AI classification results
91Tasks created
148Digest sends
5Mail accounts / 3 companies
five inboxes became a measurable flow of tasks and digests — without a dedicated coordinator.
the footnote
ONE VISIBLE
MAIL FLOW.
The pilot sorted 615 messages across five mailboxes, created 91 tasks and sent 148 digests.
- measured period
- Повідомлення, треди та AI-результати: 12–26 червня 2026; задачі й відправлення дайджестів: 13 червня–8 липня 2026
- fader
- Automation & AI
- source
- public case on grandma.agency, numbers as recorded in the account — no rounding beyond what the label says
who this is for
FOR TEAMS DROWNING IN INBOX.
Operations and leadership teams that share multiple mailboxes and lose time sorting, forwarding and chasing follow-ups manually.
- Multiple accounts, one place to see what matters
- AI classification you can route into tasks and digests
timeline
HOW THE PILOT RAN.
- 12–26 Jun 2026
615 messages ingested; 426 threads; 561 AI classification results.
- 13 Jun–8 Jul 2026
91 tasks tracked; 148 digest sends to keep teams aligned.
asked about this case
Does Klar replace your mail client?
No — it sits on top of connected accounts, classifies threads and outputs tasks and digests. Humans still decide on replies.
Which companies were in the pilot?
Five accounts across three companies: PILLAR, Betsa and a GrandMa internal pilot — multi-market UA/DE operations.
What period do the numbers cover?
615 messages / 561 AI results: 12–26 Jun 2026. 91 tasks and 148 digests: 13 Jun–8 Jul 2026. Source: Klar production metrics for the pilot period.
Can this run for a single company inbox?
Yes — the same triage → task → digest loop scales from one account to a shared multi-company setup.
